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Shopping Guide

Shipping time and tracking

Credit card : Your order will be shipped within one business days if the items are in stock and there are no payment verification issues.

※It might be late if there is no stock, or during the busy period.

※In stock items and pre-odered items will be shipped out all together. Shipping by EMS.

Defected or damaged product

When you receive the ordered goods, please make sure that you receive the correct goods immediately.

There are no returns for refunds for orders beyond 8 days of invoice date.

In the event you receive a defected or damaged product, or the product you received is different from your order. Please contact us within 8 days for exchange policy.

Cancellation and Returns

In general, returns are not accepted at the customer's convenience. 

When you receive the ordered goods, please make sure that you receive the correct goods immediately.

There are no returns for refunds for orders beyond 8 days of invoice date.

In the event you receive a defected or damaged product, or the product you received is different from your order. Please contact us within 8 days for exchange policy.

※In case the product is out of stock, you can exchange product for the same price which you payed as payment. Or you can request for full refund.

※Additional shipping and handling fees will be charged by customer..

※For goods exchange,please call Tel:+81-3-6712-5895 for stock checking.

Only accept returns under the following conditions:

・Damaged goods,within 8 days after the arrival of goods

・Goods sent by mistake, within 8 days after the arrival of goods

Payment methods

Below are the payment methods we do accept upon checkout: 

Credit Card, : Order will be shipped within 2-3 business days if the items are in stock.

※It might be late if there is no stock, or during the busy period.

※In stock items and pre-odered items will be shipped out all together. 

・Credit Card

【Accept VISA / MASTER】

 Orders will ship out immediately if the items are in stock

Additional fee

・Shipping fee

・consumption tax

Application of the expiration date

If you cannot confirm the payment within 30 days from the date of your order, the order will be automatically canceled.

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